i am so surprised that this site doesnt have over a billion replies gushing over the great customer service. i stumbled upon this site looking for vg juice and located in the u.s. of a. i mean the site doesnt look as polished such as totally wicked or vaprlife or most other usa based businesses but they cater to their customers 100 percent. jeff and laurin are excellent, everytime you contact ecig you dont get a representative you get the owners of the biz whom are willing to answer your questions day and night, jeff is a pleasure to speak to, entertaining, and gives sound advice especially for newcomers to vaping. they go above and beyond seriously you guys should give em a try. best of all free shipping!