Hello all, I have a concern here...I received my Dura-C Monday, got home all excited charged everything up went to take my first drag...pressed the button and "poof" the rubber button cover magically disappearded into the battery casing. How that one happen I'll never know...it wasn't like I stomped on it or anything.
Now to the problem...I spent extra with Jantyusa to get the warranty....and I have written to them 2 times over four days trying not to be a nudge. I have a concern that I wont be able to get a replacment, is Ethan on a vacation, sabbatical, snowed under busy?
Thanks for any help....
