Hi johns. The VT store is pretty amazing. They replaced an eGo passthru for me even before I mailed the defective one back!!
And, believe it our not, the next day I accidently washed my robe with my replacement IN IT'S POCKET.
Kinda funny when I realized what I had done and opened the lid of the washing machine.... it looked like there was a flashlight down there! (pretty easy to find). Of course, the atty had popped but the eGo P/T dried out and STILL works like a champ to this very day.