F.A.Q.

Getting Started

All of the cartridges available on our website are refillable. We recommend refilling cartridges over purchasing pre-filled cartridges as it is more economical and environmentally friendly.

Most e cigarette tanks will work on modern day 510 fitted batteries. If you’re unsure, please contact us: support@vaportalk.com

This depends on how often you use refill your e-cigarette. A 30ml bottle will last most people well over a week or more.

First, you will need to purchase a starter kit. Our starter kits come with everything you will need to begin in terms of parts. After you figure out which model starter kit you wish to purchase, you will need eLiquid to fill your tank or cartridge. All of our cartridges and cartomizers are refillable with eLiquid.

We suggest you purchase 2-3 bottles of eLiquid in various flavors and strengths in order to find the one most suitable to your preference. Overtime you’ll likely stick with what suits you best.

It’s important to note that most electronic cigarette parts come in contact with liquid and can malfunction unexpectedly. Most atomizers and batteries have a lifespan of 3-4 weeks.

An electronic cigarette, e-cigarette, e-cig or vaporizer cigarette is a battery-powered device that provides inhaled doses of nicotine or non-nicotine vaporized solution. In addition to purported nicotine delivery, this vapor also provides a flavor and physical sensation similar to that of inhaled tobacco smoke, while no smoke or combustion is actually involved in its operation.

An electronic cigarette takes the form of some manner of elongated tube, though many are designed to resemble the outward appearance of real smoking products, like cigarettes, cigars, and pipes. Another common design is the “pen-style”, so named for its visual resemblance to a ballpoint pen. Most electronic cigarettes are reusable devices with replaceable and refillable parts. A number of disposable electronic cigarettes have also been developed.

Operation

In automatic models, when a user inhales through the device, air flow is detected by a sensor, which activates a heating element that vaporizes a flavored liquid solution stored in the mouthpiece, which may contain nicotine. On manual models, the user must depress a button to activate the heating element to produce vapor which is then inhaled by the user. On most models an LED on the opposite end of the device is also activated during inhalation, which serves as an indicator of use. Several LED colors are available from various manufacturers.

Components

A complete electronic cigarette (ecig) consists of a cartridge, atomizer and battery. The battery powers the atomizer coil producing a smoke like fog.

While electronic cigarettes take many forms, they each generally employ the same basic components: a mouthpiece, a heating element, a rechargeable battery, and various electronic circuits.

Mouthpiece: “cartridge”

The mouthpiece is a small disposable, plastic, cup-like piece affixed to the end of the tube. Inside the mouthpiece is a smaller plastic cup which holds an absorbent material that is saturated with a flavored liquid solution. The level of nicotine varies depending on the solution. This inner cup is made such that air is able to flow around it and through a hole in the end of the outer piece; this is necessary for the device to provide the ability for suction to move the vapor into the user’s mouth. The mouthpiece is referred to in the industry as a “cartridge“. When the liquid in the cartridge has been depleted, it can either be refilled by the user or replaced with another pre-filled cartridge.

Dripping

Another alternative to using cartridges is the direct dripping method using drip tips. By removing the absorbent material, one is able to simply remove the plastic mouthpiece and drip several drops of e-liquid directly onto the atomizer bridge. To further ease dripping, some manufacturers have created specialty mouthpieces made of stainless steel or plastic that are intended just for dripping and do not require removal each time you drip (drip-tips).

Heating element: “atomizer”

The heating element serves to vaporize the liquid in the mouthpiece so that it can be inhaled. This component is referred to in the industry as an “atomizer“. Atomizers last about 3-6 weeks (on average) and replacements are one of the recurring expenses associated with electronic cigarettes. Some models combine an atomizer and pre-filled disposable component referred to as a “cartomizer”.

Batteries

Most electronic cigarettes employ a lithium-ion rechargeable battery to power the heating element. Battery life varies depending on the battery type and size, frequency of use, and operating environment. Many different battery charger types are available, such as wall outlet, car, and USB chargers. The battery is generally the largest component of an electronic cigarette.

Some electronic cigarettes employ an electronic airflow sensor to automatically activate the heating element upon inhalation, while other models require the user to press a button while inhaling. Various other electronic circuits are usually employed as well, such as a timed cutoff switch to prevent overheating and a colored LED to signal activation of the device and also to mimic the glow of a cigarette’s end tip.

Traditionally, electronic cigarettes have utilized an electronic means of activation. This involved the use of small tactile switches, vacuum switches and the related wiring and electronics necessary to run them. Users soon discovered these could be unreliable. With the advent of “mods”, several manufacturers have created all-mechanical electronic cigarettes that eliminate the use of any wiring, solder or electronics in an effort to improve switch reliability.

While some larger electronic cigarette models employ a user-replaceable standard-size battery cell, many models are too small to house a standard-size cell and instead require a proprietary component made by the electronic cigarette manufacturer. For those models, the battery and electronic components are housed within a single replaceable part, which is still generally referred to in the industry simply as the “battery”.

PCC

There have been some recent developments with the implementation of mobile phone battery technology into this market sector allowing the electronic cigarettes batteries to be charged on the go in a crumple proof box known as a Personal Charging Case. The rechargeable battery inside the Personal Charging Case allows the user to charge the battery stems inside the case and store the replacement cartomizers/cartridges too. The recharging box/case is also the same size as a packet of traditional tobacco cigarettes.

USB Passthrough

Most manufacturers of electronic cigarettes offer an accessory known as a USB Passthrough or USB battery. This device resembles an e-cig battery with an attached USB cable. It is used in placed of the e-cig battery and requires a USB power source of 1500mA or greater. Plug this USB Passthrough into an adequate USB power source, attach an atomizer and cartridge, add eLiquid and it is ready to produce vapor. No charging is necessary.

Brought to you by wikipedia.org/

milli-ampere-hours: It’s a measurement of the amount of energy the battery can store. The higher this number is, the more energy it can store. More energy means longer use-time in between charges. This has nothing to do with output voltage. Higher mAh also means it will take longer to charge and it usually also means that the battery will be larger.

Resistance is a term that describes the forces that oppose the flow of electron current in a conductor. Resistance is measured in units called ohms. The scientific definition of one ohm is the amount of electrical resistance that exists in an electrical circuit when one amp of current is flowing with one volt being applied to the circuit.

Great but what does this have to do with an Ecig? With some of our atomizers and cartomizers, we offer a resistance/ohm option. Basic explanation: The lower the ohm, the quicker the atomizer heats up. This translates to more vapor and possibly shorter lifespan and increased chance of experiencing an unpleasant burnt taste.

Generally speaking, low resistance atomizers (1.5-1.8ohm) are intended to give the user an experience similar to a higher voltage setup (4.3V-6V) using standard voltage output batteries (3.2V-4.2V). Resistance is not as important when using a variable voltage device because the user is able to increase or decrease output voltage accordingly. However, this is not always the case. With dual coil cartomizers, we recommend 1.5 ohm – 2 ohm for 3.2V-5V devices and 6V for anything above 2 ohm.

Batteries, atomizers, and cartridges should be treated as consumables because they will degrade from normal use. Replacing parts is a normal recurring expense associated with electronic cigarette use.

Atomizers: 2-3 Weeks
Cartomizers: 1-2 Weeks
Tank Coils: 1-2 weeks (Coils, if taken care of will usually go far longer but the umph may start to wear off a bit)

Store Questions

To reset your password simply click “forgot password” from the login screen. (or my account page) A new password will be emailed to you at which point you can login and continue shopping. If you’d like assistance simply open a new ticket from the “contact us” tab on the main menu and someone will assist you as quickly as possible. (support@vaportalk.com)

Absolutely. We make every effort to ensure your data is kept secure. We are fully PCI compliant and our site is SSL secured. We do not store credit card data. There are two portions of our website, the “The Front End” shopping & article area as well as “The Forum”; while both sections of the website use different content management systems both are SSL secured and PCI compliant.

Orders are processed and shipped within 24 hours. The cutoff for same day processing is 4:30pm.  We cannot ship on sunday’s as USPS is closed.

We ship from Highland Park, New Jersey. (We will have an additional location in Murrieta, California around April, 2017) If you’re local, you are always welcome to pickup your order if our store has the items in stock.

For out of state orders, shipment time will depend on your location. Generally, orders shipping to the Western United states will arrive within 2-3 days.  Central 2-3 and Eastern 1-2 days. It’s important to understand these delivery times are estimates. After your order leaves the warehouse, we have little control over the postal service and/or regional weather.

In the event your order becomes lost or delayed, we will do our best to assist in locating your order. If your order becomes lost due to an error on our part, we will reship your order at no charge. If your order is marked as delivered but you cannot locate your order, we will assist in filing a complaint with your local postmaster. Mail theft and fraud is a felony and the US postal service takes these claims seriously. We are able to resolve 99% of “missing” packages.

We do not. Your information is passed securely between our API and Merchant provider. Our merchant provider does not display your credit card data to us. We are able to provide you refunds and/or credits via a unique ID number. A member of the Vapor Talk staff will never request your credit card details over the phone or via email.

Our age verification system is easy, simple and secure. You can read more about how our system works Here.

Troubleshooting & Tips

eLiquid should be stored in a cool, dark area away from direct sunlight. eLiquid, cartridges, atomizers, and e-cig’s in general may contain nicotine and should be kept out of reach from children and pets.

Ego and MOD batteries are high capacity and they do take several hours to fully charge. The higher the mAh rating the longer it will take to charge the battery.

Ego batteries:
It could be a defective USB Charger or Wall to USB Adapter. Try using the USB charger on a computer USB port or a wall to usb adapter from a cell phone if available. If it charges quicker then, we can rule out the USB charger.

Atomizers have a built in wire-coil, similar to one found in a light bulb. This wire-coil heats up to vaporize eLiquid. The unpleasant burnt taste is always a sign that there is a lack of eLiquid in the wire-coil. This can be true even if your cartridge or tank is full of eLiquid.

Solution: If you are able to locate the wire coil (usually right under the mouthpiece), add 1-2 drops of eLiquid directly onto the wire-coil and let it soak for 15-30 seconds. This should resolve the issue. If the burnt taste comes back, repeat the steps mentioned above. For most atomizers, it is necessary to repeat this several times until the atomizer is properly “broken-in”.

Tank atomizers with rope wicks (Novas, CE4, Clearomizers, Etc…): When you first fill the tank, let it sit for 5-10 minutes before using it. Wait until the rope wick turns from white to a clear, translucent color. The rope wick needs time to soak and draw liquid onto the wire-coil. This is known as “priming” and will help avoid any burnt tasting vapor.

The viscosity of your liquid can also cause an issue. Full VG liquid is usually to thick and will not absorb well in rope wicks unless it is diluted with a small amount of water. Our VG blend eLiquid is diluted with about 8% distilled water to prevent this issue.

If the liquid you are using is to thick, try diluting it with distilled water. Add 1-2 drops of distilled water into your Clearomizer along with eliquid, shake well, take a test puff and repeat if necessary. Do not add more than 1-2 drops of water at a time. Over-diluting can cause your tank to leak.

The battery may have a lock and unlock feature. Have you checked if the button lock has been engaged?

Lockable: Press the button 6-7 times within 1.5 seconds to lock or unlock the battery. The battery LED will blink when switching modes. When the battery is in lock mode, the button is disabled and the battery will not power an atomizer or cartomizer.

The best way to unlock the battery is by rapidly pushing the button until it flashes.

It could be a defective USB Charger or Wall to USB Adapter. Try using the USB charger on a computer USB port or a wall to usb adapter from a cell phone if available. If it charges quicker then, we can rule out the USB charger.

Newer versions of the Vision Spinner battery require one button push to activate the charge. To charge: Fasten the Spinner battery to a Joye Ego Rapid Charger (sold separately), if the battery button does not flash and the charger light does not turn red, activate the charge by pushing the battery button once. The button light should now flash and the charger light should turn red to indicate that a charge is in progress. The charger light will turn green when the charge is complete.

  • Atomizers can burn out at anytime. They last anywhere from 3-6 weeks of moderate use. We recommend having at least 2 spare atomizers in case one burns out.
  • The capacity of e-cig batteries depreciate over time and from use. E-cig batteries come in contact with liquid from daily use. This is why they have a short lifespan of 1-2 months.