Christopher

Looks like that worked... going through "orders"... because nothing else was working, lol
Payment made!

I can take credit for that one  It's not DIY but next time you order, just mention in the customer notes or PM me and I'll send you some. 

I can take credit for that one  It's not DIY but next time you order, just mention in the customer notes or PM me and I'll send you some. 

I just checked and you're right. Let me look into this further and see what the (*&(*&^ is wrong with the system  Who writes this code!

ah shucks now I feel bad. I actually think Debbie might have packed your order. Danielle and Debbie are still training and don't yet know who the VIP best of the bests are. Which of course, you are
Come down here and I'll make it up to you, extra special...in person

I just checked and you're right. Let me look into this further and see what the (*&(*&^ is wrong with the system  Who writes this code!

I'll add this to the customer retention idea board 

I just realized your email didn't parse correctly. It should say "to meet Mark" 

ah shucks now I feel bad. I actually think Debbie might have packed your order. Danielle and Debbie are still training and don't yet know who the VIP best of the bests are. Which of course, you are
Come down here and I'll make it up to you, extra special...in person

Hi Folks, 
The Vapor Talk Store Auction page is live! We're still going through inventory and will be adding more items throughout the week. See item page for details. Sold As Is, DOA warranty.
 
https://www.vaportalk.com/us/product-category/auctions/

Sometimes when we ship orders, for whatever reason, the tracking number isn't sent out. Nothing is worse than not being able to track your online order!  
I've created a new tracking lookup page. Here, with or without being logged in, you can enter your email and order number to find your tracking info any time during the process. https://www.vaportalk.com/us/order-tracking/

Hi Folks, 
Just a quick message about our inventory status. A number of items are out of stock and we're waiting for shipments to arrive from the east coast, but the weather, is causing delays. Everything should arrive hopefully no later than Monday.  
Thanks

I think we all should get "Thank you, Jeff" written on all our invoices    And hand-drawn "Muffin-man" would be awesome on random packages!

I would like a "thank you Jeff" handwritten on my invoice from now on.

Some suggestions: ANML, Charlie Noble, Charlie's Chalk Dust, Cosmic Fog, Alpha, Omega, Propaganda.  Just some manufacturers of some of my past and present ADV's.

Turn down your wattage and move up slowly. Another thing, minor but important. When you put in a new coil, wait for the wicking inside the coil to saturate a bit. When I put in a new coil I usually take two or three hits without pushing the power button (this pulls liquid into the reservoir). Otherwise you're going to take a hit on an empty coil and you'll get that burnt hit. once the coil finally does have liquid, it'll take a little while to get the burnt taste a way. 
Again turn down the wattage on your device, more isn't always better, new coil, saturate, then move up your wattage slowly until you learn what that coil can handle. 

For me, the warranty in place is fine.  For small, inexpensive items like coils, batteries, and such I would not go through packaging them up and sending them back.  I just know me.  They would sit on a counter someplace.  For mods, tanks, and other more expensive items, if the manufacturer's warranty is honored, I'm fine.  Most things fail right away or not at all.  Regarding extended warranties, I'm just not a fan.  Again per the failure mode of especially electronic gear, an extended warranty has never been a good bet in my books.  If it were washing machines with a kabillian moving parts than probably.  

I have nothing had but great luck with the VT store!!
My next favorite is Central Vapors because they have a don't like it -return it policy on both juices and equipment no questions asked. (see here)  As far as a bad experience I dealt with a Chinese company that I bought a tank from and it was DOA... the hoops they wanted me to jump through to replace it made it not worth the effort. Needless to say I never shopped there again.
Sorry for the hit and run posts but I'm trying to get our new house closing taken care of and get moved and  I can only pop in to see what's going on with my VT family...I can't wait until we're finally settled and I can keep up better.

Anything that is still 80/20 pg/vg as the wife still uses cartos and can't do high vg.  

Thanks I really appreciate that. With the new warehouse everything should be much better but even I have to admit, there are just days when I look at a returned order (incorrect) and think "what was I doing" lol To err is human. 

To be honest, there have been a few hiccups with the Vapor Talk store on occasion, but every time that happened, I've gotten excellent customer service in return. The erroneous order was made right, an apology was given, and every effort was made to ensure that customer service was handled in a professional manner. I don't expect special treatment but I get it just the same, and you give that same level of service to all your customers. That's why I continue to shop at the VT store and recommend it to others.    

Yes, it would be optionally. Though I think currently our 30 day is pretty decent as far as vape stores go. The VT store's new warranty is: 
What does the Vapor Talk warranty not cover?
Does not cover eLiquids, atomizers, batteries (DOA only. Series number is verified upon return. Please do not attempt to return old batteries), coils (DOA only), or any other accessories on the device itself. Failure or damage caused due to an unauthorized repair Failure or damage as a result of excessive force such as dropping or abuse Failure or damage as a result of usage outside of recommended operating. (See usage manual for operating instruction’s) Damage or failure caused from improper use. This includes water damage, juice spillage, and fire damage. (See usage manual for operating instruction’s) Loss or damage due to missing components Stripped or damaged threads, crooked 510 connection (Atomizer not sitting flush) Damage to the finish (cosmetic issues) of the product are also not covered by our warranty Rattling or sticky buttons When the product has been modified in anyway Defects caused by normal wear and tear or otherwise due to the normal aging of the product Exceeding the warranty period What is covered by our warranty?
LED Display goes out Charging port stops working Battery unit turns off while using your device Unit auto fires Chip malfunction/functions improperly Vapor Talk 30 Day Warranty Policy
Our “30-Day Warranty” begins the day the your items are delivered, customer assumes all cost in shipping items back to Vapor Talk and we assume all cost in shipping item back to customer. Shipping cost incurred are non-refundable/creditable.
Warranty returns must have packaging and original content to be accepted. All returns must be accompanied by an approved RMA# to be accepted. All returns must be initiated and facilitated by original purchasing account All returns must be accompanied with an RMA return form, properly filled out. All tanks and RDA’s must be completely cleaned of all liquids to be accepted During testing of your merchandise, If it is determined that it is fully functional, we reserve the right to return the merchandise Customers are responsible for return shipping of warranty items. Replacement product shipping will be covered by Vapor Talk.
 
 We also now have an easy to use warranty form: https://www.vaportalk.com/us/warranty/guest-warranty-request/
We've always been pretty good about warranties but the gist is, so long as you didn't run it over and it's honestly just being a POS, we'll replace it and go after the vendor for you. (For MOST products. There's a few exceptions on certain brands)